Culture is intangible. It’s a feeling that’s difficult to put into words, but there are tangible components to it. There’s a set of unwritten rules for how things work—often created unintentionally. Do your employees show up late? Miss deadlines? How does delegation happen? All of these pieces create the overall feeling your employees have when they come to work. And for most businesses, inconsistency in rules and standards creates a culture that lacks clear expectations.
In this course, you’ll learn the principles of working relationships and get access to an initial set of guidelines that help people work together harmoniously. As a byproduct, it’ll also reduce the number of misunderstandings and frustrations. You’ll learn a system for making unwritten rules clearer—perhaps even written down—so that everyone is on the same page about how to work as a team.